Four years ago, Mayo Clinic Media Support Services realized the need for a more formal project management structure within their Division. A Project Management Office was created using existing staff. Recently, the Office adopted business analysis roles and responsibilities. Members from the Media Support Services PMO will discuss their successes and challenges with implementing a PMO and Business Analysis Unit that serves a diverse group that includes artists, designers, videographers, and programmers.

Speakers:

Lani Wolff 

Lani Wolff has been at Mayo Clinic for 17 years, holding various project management related positions during that time.  Lani currently serves as the Unit Head of Media Project Services, a team of Project Managers and Business Analysts overseeing complex, multimedia projects within the Division of Media Support Services.  Lani has been PMP certified since 2009.

Bill Wimsett

In 1991, Bill began working for Mayo Clinic in Jacksonville, Florida, as the first manager for the Visual Communications Department. Bill served in a similar capacity at Mayo’s Scottsdale, Arizona, location. For the past twelve years Bill has worked in Rochester, Minnesota. He served as Unit Manager for the Video Engineering group until 2007 when he moved into a new role as a Project Manager for Media Support Services. In January, 2011, Bill received PMP certification.

Dean Steffens 

Dean Steffens has been an analyst with Mayo Clinic since 1996 and his focus has been on business process and analysis related to the Web. His project work has included co-developing a comprehensive business case for a world-wide re-engineered business process, designing database publishing systems for the Web, managing external-facing websites for Research at Mayo Clinic, and developing extensive business analysis reports for enterprise clinical operations. Dean's current assignment as a Business Analyst with Media Support Services challenges him to find un-tapped sources of quantitative data to inform decision-making.